Frequently asked questions about daycare centers

Woosh diapers have clear size markings and colour coding, plus handy re-adhesive closures. They also have a pee indicator for the smallest sizes, making them easier for caregivers to use. In addition, daycare centres can easily place their orders via our order platform. Our Woosh diapers are delivered and collected weekly, which means that daycare centres do not have to provide large storage space.

Yes, daycare centers can receive free sample diapers to test the products before deciding.

Yes, Woosh supports new customers in the transition in the areas of logistics, IT and communication, so that the transition is as smooth as possible. We always support new customers with a three-month trial period, during which they can test our diapers and are supported in all their practical questions.

Regular deliveries and collections allow daycare centres to optimally manage their diaper inventory without having to set up additional storage space. This offers a huge saving in storage needs.

Woosh delivers the diapers (bi)weekly on a fixed day and collects the used diapers at the same time. This ensures seamless logistics and optimal use of resources.

Woosh provides special containers for used diapers, which are completely replaced by clean containers during the collection visit. This keeps everything hygienic and easy for daycare centers.

Today, Woosh works with more than 1,400 daycare centers in Belgium, who opt for sustainability and convenience.

Yes, you can submit orders in advance and change them up to 2 business days in advance if desired.

If parents bring their own diapers, they no longer have to do so from now on. Easy for the parents and for the daycare! If this is not an option for some parents (for example for medical reasons), they can of course still bring their own diapers.

If you are having trouble logging into your Woosh account, first check if you are on the right website, namely: my.woosh.be. Your professional login only works via this page and not via the general website www.woosh.care

If you still experience problems, please do not hesitate to contact our team here .

When you place an order, make sure you always click 'Submit' at the end. Only when you see 'Submitted' in the calendar on the day of the order, everything has been sent correctly.

You can change your order up to 2 working days before delivery in my.woosh.be

Deliveries and collections are made on the day you schedule it yourself, linked to your planning. If an extra visit is needed, you can always request it via the button 'request extra delivery or collection', for which an additional cost may be charged.

We will only visit you if a visit has been scheduled in advance. Please check your calendar, because it is possible that we will visit you automatically.

Yes, you can enter your holidays or closing days via the ordering platform my.woosh.be and then the service will be paused.

Woosh diapers are dermatologically tested, hypoallergenic and meet the Oeko-Tex Standard 100, which means they are safe and free from harmful chemicals.

Woosh diapers are Oeko-tex Standard 100 certified and contain no harmful or toxic chemicals.

Yes, Woosh diapers are hypoallergenic and dermatologically tested, specially designed for sensitive skin and are allergy friendly.

Woosh diapers can last up to 8 hours in the smallest sizes and up to 12 hours for larger sizes, which is ideal for day and night.

Yes, Woosh diapers are designed to keep your baby's skin dry, even up to 12 hours thanks to the patented SeconDry technology.

Woosh also offers its own diaper pants and a range of eco-friendly care products from Naïf , such as diaper cream, wet wipes, sunscreen and washing gel. You can have them delivered (bi)weekly with your order of diapers.

No, Woosh give-back diapers are priced similarly to other quality diapers, and delivery, collection and disposal costs are already included.

Yes, Woosh actively involved daycare centers in every phase of development, from functionalities and specifications to testing the first prototypes.

The Flemish government is considering making diaper recycling mandatory. The Woosh project is already receiving support from OVAM as a pilot project to evaluate this 'recycling(r)evolution'.

Since the spring of 2025, our recycling site “Lucy” has been open in Bruges. A major milestone in realizing our mission!

Woosh has received research grants from VLAIO, but does not receive structural subsidies. The support was aimed at the development of our ecosystem and recycling process.

Woosh works with several partners, including Ontex, a global leader in hygiene products. Together we develop ecological solutions for diaper waste.

Currently, Woosh is the only company in the world that offers a delivery, return and recycling service for diapers. This unique system makes Woosh a pioneer in the sector.

An eco-friendly diaper is designed and produced with sustainability in every step of its life cycle: from the choice of materials and the production process to the way the diaper is transported, used and ultimately processed after use. This means that the environmental impact is taken into account at every stage.

The Woosh diaper is designed to be as sustainable as possible. The cellulose in the diapers comes from FSC®-certified forests, and ECF-certified cellulose (Elemental Chlorine Free) is used, which is more environmentally friendly than common alternatives. The waterproof layer in the diaper is also made from 100% recycled materials, which reduces CO₂ emissions. The diapers are made with green energy and do not contain perfume or lotion. In addition, the diapers are packaged in recycled and recyclable materials. Each new generation of Woosh diapers contains more and more circular materials.

Unlike disposable diapers, which are incinerated with residual waste after use, the Woosh give-back diaper is recycled. This allows the materials to be reused instead of ending up as waste.

Instead of reusing or composting the diapers, like some other sustainable alternatives, Woosh diapers are recycled. This means that high-quality materials from the diapers are reused to create new products, making it a unique solution within the diaper industry.

Woosh diapers are recyclable, but not compostable. Instead of composting, Woosh focuses on high-quality recycling to reuse valuable materials and thus reduce the mountain of waste.

At the moment, Woosh can already recycle various materials from the diaper. This mainly includes the plastic films. In the meantime, Woosh is also developing solutions to process the organic components ecologically, so that all materials can be recovered or valorized again in the future.

In the recycling process, the different materials of the diaper, such as plastics and organic material, are efficiently separated. The plastics are recycled and converted into new raw materials. For the organic materials, Woosh is continuously researching how they can be processed optimally; currently, they are incinerated with energy recovery.

Used Woosh diapers are collected and taken to the recycling and R&D center in Bruges. There, the different materials in the diaper are separated and recycled, so that they can get a second life in new products.

In Belgium, diapers are usually incinerated in the regular waste stream, while in other countries they sometimes end up in a landfill. Woosh is committed to collecting used diapers separately and processing them sustainably, so that they do not end up in the regular waste.

Woosh is currently working on a detailed life cycle assessment (LCA) to determine exactly how much CO₂ emissions are saved by the give-back diaper. This report will provide a full picture of the environmental benefits of the Woosh system and the recycling process.

Yes, there are multiple LCA reports that confirm the environmental benefits of recycling diapers. These LCA studies show that there is a significant saving. Woosh is working on an LCA report specific to its own ecosystem and the unique recycling process that the company uses.

Woosh combines the delivery and collection of diapers in one trip to avoid unnecessary kilometers. The packaging and containers are delivered as compact as possible to maximize efficiency. In this way, Woosh minimizes the impact of transport and contributes to a sustainable logistics chain.

For Woosh, a fully circular diaper means that all materials used are renewable or recycled and that they can be fully recovered or valorized at the end of their life. Woosh aims for a diaper with a minimal ecological footprint by using materials that can be reintroduced into the system and developing a recycling process that reuses all components.

Woosh is a pioneer of circular innovation in the diaper sector. The company develops products specifically designed to be recycled and works with partners in the diaper and waste industries to drive new ideas and technologies that advance the circular economy.

Now that the give-back diaper has been launched, Woosh is looking ahead to the next milestones: further improving the sustainability of diaper materials, further developing the recycling process, and expanding the system to new markets. Woosh continues to look for ways to increase its impact.

Woosh diapers are dermatologically tested, hypoallergenic and free of perfume and lotion, which minimizes the risk of irritation. They comply with the Oeko-Tex Standard 100, which guarantees that they do not contain any harmful substances. In addition, they do not contain any EU-regulated perfume allergens and are safe for sensitive skin.

Woosh diapers contain a super absorbent polymer (SAP), a material that traps moisture and prevents it from escaping. Although SAP can be considered a microplastic, it is safely trapped between the layers of the diaper and poses no risk to the environment.

Like other hygiene products, Woosh diapers contain high-quality plastics to meet strict safety and quality standards. The difference is that Woosh collects and recycles these plastics, giving them a second life instead of becoming waste. Woosh is one of the first to use recycled plastics for the waterproof inner layer of the diaper.

Woosh customers are very satisfied with the price-quality ratio of the give-back system, which benefits them both in terms of sustainability and financially.